April, 2011

Is Freemium really win-win?

Spotify’s latest announcement that it is limiting free streaming of its music begs the question, can successful businesses be built off of the freemium model? And, if so, is Spotify getting it right? As a refresher, the freemium model is where a company offers at least two levels of service. The basic version is free […]

How the internet helps independent stores scale while retaining their character

Despite my years of training in business school and the strategy consulting world, where I learned that profits come from scalability, I’ve always had a fondness for mom and pop stores. I’m a big advocate of independent bookstores and make sure I support them through purchases when I can. And I’m always sad when I […]